Emerging technologies in the Peruvian tourism sector: a bibliometric analysis and perspectives on digital innovation

Authors

DOI:

https://doi.org/10.51252/rcsi.v5i2.929

Keywords:

artificial intelligence, digital transformation, digital tourism, user experience, virtual reality

Abstract

Tourism, as one of Peru's most dynamic economic sectors, faces the challenge of adapting to technological transformations that are redefining the way we travel, manage destinations, and generate value. In this context, emerging technologies such as artificial intelligence, augmented reality, big data, and the Internet of Things are positioned as tools to drive digital innovation in the sector. The objective of this study was to analyze scientific production on emerging technologies applied to Peruvian tourism using a bibliometric approach. The methodology was based on the analysis of 68 scientific articles extracted from the Scopus database, using a search string in English and filtering by affiliation with Peruvian institutions. Bibliometric indicators such as annual production, most productive sources, leading institutions, keywords, collaborative networks, and thematic analysis were applied. The results showed sustained growth in research, with a greater presence of regional universities and a strong connection with technological areas. The conclusion is that there is an expanding academic ecosystem, with practical implications for public policymaking, digital capacity building, and the design of smart tourism destinations in Peru.

References

Aria, M., & Cuccurullo, C. (2017). bibliometrix : An R-tool for comprehensive science mapping analysis. Journal of Informetrics, 11(4), 959–975. https://doi.org/10.1016/j.joi.2017.08.007 DOI: https://doi.org/10.1016/j.joi.2017.08.007

Arroyo-Solórzano, M., & Rojas-Prendas, L. (2021). Ecotourism potential in Protected Natural Areas. Case: Tirimbina Biological Reserve (RBT), Sarapiquí, Province of Heredia, Costa Rica. Revista Geográfica de América Central, 1(66), 317–342. https://doi.org/10.15359/rgac.66-1.11 DOI: https://doi.org/10.15359/rgac.66-1.11

Bekele, H., & Raj, S. (2025). Digitalization and digital transformation in the tourism industry: a bibliometric review and research agenda. Tourism Review, 80(4), 894–913. https://doi.org/10.1108/TR-07-2023-0509 DOI: https://doi.org/10.1108/TR-07-2023-0509

Bravo, J., Alarcón, R., Valdivia, C., & Serquén, O. (2023). Application of Machine Learning Techniques to Predict Visitors to the Tourist Attractions of the Moche Route in Peru. Sustainability, 15(11), 8967. https://doi.org/10.3390/su15118967 DOI: https://doi.org/10.3390/su15118967

Castillo Botetano, F., & Salcedo, N. U. (2022). ViveChachapoyas.Com: Encouragement of Sustainable and Responsible Consumption of Community Rural Tourism Through Digital Transformation. In Socially Responsible Consumption and Marketing in Practice (pp. 201–238). Springer Nature Singapore. https://doi.org/10.1007/978-981-16-6433-5_14 DOI: https://doi.org/10.1007/978-981-16-6433-5_14

Cayahuallpa-Paquirachi, C., Pacheco, A., & Uribe-Hernandez, Y. (2024). Transforming the tourism experience: Virtual Reality for customer loyalty in the tourism industry. F1000Research, 13, 302. https://doi.org/10.12688/f1000research.146072.1 DOI: https://doi.org/10.12688/f1000research.146072.1

Cheng, X., Xue, T., Yang, B., & Ma, B. (2023). A digital transformation approach in hospitality and tourism research. International Journal of Contemporary Hospitality Management, 35(8), 2944–2967. https://doi.org/10.1108/IJCHM-06-2022-0679 DOI: https://doi.org/10.1108/IJCHM-06-2022-0679

Cotrina-Trigozo, T. (2023). Tendencia potencial de la demanda del desarrollo turístico en la provincia de Lamas, región San Martín. Revista Amazónica de Ciencias Económicas, 2(1), e482. https://doi.org/10.51252/race.v2i1.482 DOI: https://doi.org/10.51252/race.v2i1.482

Cotrina-Trigozo, T., Horna-Rodríguez, R., & Flores-Pinedo, C. (2024). Ecoturismo, alternativa de desarrollo socioeconómico en la comunidad nativa de Yurilamas en la cuenca del Alto Shanusi. Revista Amazónica de Ciencias Económicas, 3(1), e662. https://revistas.unsm.edu.pe/index.php/race/article/view/662 DOI: https://doi.org/10.51252/race.v3i1.662

Fernández-Bedoya, V. H., Ruiz-Palacios, M. A., Meneses-La-Riva, M. E., & Suyo-Vega, J. A. (2025). Tourism Entrepreneurship in Latin America: A Systematic Review of Challenges, Strategies, and Post-COVID-19 Perspectives. Sustainability, 17(3), 989. https://doi.org/10.3390/su17030989 DOI: https://doi.org/10.3390/su17030989

Fernández Cueria, N., Pérez Ricardo, E. del C., Medina Labrada, J. R., Coronado Provance, K. Z., & Feria Velázquez, F. F. (2022). Digital marketing management in tourist organizations. Visión de Futuro, 26(2), 211–226. https://doi.org/10.36995/j.visiondefuturo.2022.26.02.006.en DOI: https://doi.org/10.36995/j.visiondefuturo.2022.26.02.006.en

Filocamo, F., Di Paola, G., Mastrobuono, L., & Rosskopf, C. M. (2020). MoGeo, a Mobile Application to Promote Geotourism in Molise Region (Southern Italy). Resources, 9(3), 31. https://doi.org/10.3390/resources9030031 DOI: https://doi.org/10.3390/resources9030031

García Aguilar, G. G., Serrano-Barquín, R. del C., Palmas-Castrejón, Y. D., & Ramírez-Hernández, O. I. (2022). Turismo comunitario y patrimonio cultural desde la percepción de los residentes: Zacualpan de Amilpas, Morelos. Región y Sociedad, 34. https://doi.org/10.22198/RYS2022/34/1554 DOI: https://doi.org/10.22198/rys2022/34/1554

Gutierriz, I., Ferreira, J. J., & Fernandes, P. O. (2025). Digital transformation and the new combinations in tourism: A systematic literature review. Tourism and Hospitality Research, 25(2), 194–213. https://doi.org/10.1177/14673584231198414 DOI: https://doi.org/10.1177/14673584231198414

Khoshroo, M., & Soltani, M. (2025). Digital transformation of tourism: towards a model of technology acceptance by tourists in the Industry 5.0. European Journal of Innovation Management. https://doi.org/10.1108/EJIM-11-2023-1018 DOI: https://doi.org/10.1108/EJIM-11-2023-1018

Kuchinov, P. (2021). COVID-19. The new world order in the tourism and travel industry. IBEROAMERICA, 1, 28–50. https://doi.org/10.37656/s20768400-2021-1-02 DOI: https://doi.org/10.37656/s20768400-2021-1-02

Maquera, G., da Costa, B. B. F., Mendoza, Ó., Salinas, R. A., & Haddad, A. N. (2022). Intelligent Digital Platform for Community-Based Rural Tourism—A Novel Concept Development in Peru. Sustainability, 14(13), 7907. https://doi.org/10.3390/su14137907 DOI: https://doi.org/10.3390/su14137907

McBurney, M. K., & Novak, P. L. (2002). What is bibliometrics and why should you care? Proceedings. IEEE International Professional Communication Conference, 108–114. https://doi.org/10.1109/IPCC.2002.1049094 DOI: https://doi.org/10.1109/IPCC.2002.1049094

Mori-Pezo, R. R., Mendoza-Tamani, P., & Barbachán-Ruales, E. A. (2023). Aves del campus de la Universidad Nacional Autónoma de Alto Amazonas (Yurimaguas, Loreto, Perú). Revista Peruana de Investigación Agropecuaria, 2(2), e42. https://doi.org/10.56926/repia.v2i2.42 DOI: https://doi.org/10.56926/repia.v2i2.42

Payntar, N. D. (2022). Archaeological heritage ‘on-the-rise’: detecting emerging tourist attractions in Peru using machine learning and geotagged photographs. Journal of Heritage Tourism, 17(2), 222–244. https://doi.org/10.1080/1743873X.2021.2007254 DOI: https://doi.org/10.1080/1743873X.2021.2007254

Vidaurre-Rojas, P., Vela-Reátegui, S. J., Pinedo, L., Valles-Coral, M., Navarro-Cabrera, J. R., Rengifo-Hidalgo, V., López-Sánchez, T. del P., Seijas-Díaz, J., Cárdenas-García, Á., & Cueto-Orbe, R. E. (2024). A social media adoption strategy for cultural dissemination in municipalities with tourist potential: Lamas, Peru, as a case study. Built Heritage, 8(1), 12. https://doi.org/10.1186/s43238-024-00128-1 DOI: https://doi.org/10.1186/s43238-024-00128-1

Downloads

Published

2025-07-20

How to Cite

Ramirez-Flores, L. A. (2025). Emerging technologies in the Peruvian tourism sector: a bibliometric analysis and perspectives on digital innovation. Revista Científica De Sistemas E Informática, 5(2), e929. https://doi.org/10.51252/rcsi.v5i2.929